SOLUTIONS

Blustream's After-Sale Product Engagement Platform

Blustream’s After-Sale Product Engagement Platform creates a rapport with your customers throughout the journey with your brand by filling in the blanks after a sale – from on-boarding, to enjoying, to maintaining the product.

For the first time, you can reach your customer beyond their initial purchase and communicate product alerts, education, and purchase recommendations that increase satisfaction, loyalty, and sales.

Improve Retention

Build brand loyalty and increase sales by delivering the right product information at the right time.

Simplify Support

Understand how customers use their products and create Product Touchpoint Templates that increase after-sale engagement.

New Sales Channel

Connect directly with your customers as they use your product and offer informed purchase recommendations.

How It Works

Blustream is a product solution experience. Our tech platform and rapid adoption tools let you focus on what you do best - provide value to your customers.

Product Touchpoint Manager

Setup and activate Product Touchpoint Templates that power your product-to-customer engagement experience.

Real-World-Data Connectors

Connect to any data source for product usage, environment, time, and/or IoT sensor information.

Product Experience

From unboxing through complete product success, you can provide continuous recommendations to your users.

Analytics Portal

Actionable insights to power your business, engage your customers, and inform innovation.

Features

Flexible + Powerful End-to-End Solution

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Product Touchpoint Manager

Set up and activate After-Sale Product Touchpoint Templates that power your product-to-customer engagement experience.

Real-World-Data Connectors

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Connect to any data source for product usage, customer feedback, weather, time, and IoT sensors.

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Mobile-App Powered

Our platform quickly connects your product and customers in your mobile app.

Customer + Product Data

Actionable insights to power your business, engage your customer, and inform innovation.

Customer Retention

With perfectly timed product suggestions, your customer lifetime value increases with each purchase.

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