SOLUTIONS

Blustream's Product Engagement Platform

The Blustream Product Engagement Platform is a first-of-its-kind platform that allows marketers and product teams to connect with their customers using personalized product messages.  

With our Product Engagement Platform, you can easily monitor your product campaigns, see detailed product usage trends, and segment your customers by how they are interacting with your products.

Drive Revenue

Connect directly with your customers as they use your product and offer informed purchase recommendations.

Improve Retention

Build brand loyalty and increase sales by delivering the right product information at the right time.

Increase Referrals

Understand how customers use their products and share trustworthy recommendations that lead to customer referrals.

How It Works

With Blustream, you can now have a direct connection with your customers after they've purchased your product. We use product usage data to trigger personalized product messages to your customers, including tips, alerts, and purchase recommendation, at exactly the right time. We monitor your products and let you focus on what you do best - provide value to your customers.

Product Touchpoint Manager

Product Touchpoint Manager sets up and activates Product Touchpoints (trigger events and corresponding personalized messages) to power product engagement.

Real-Time Product Usage

Monitor product usage, based on inquiries, events, time or the environment.

Product Messages

From unboxing to ongoing maintenance, you can provide real-time product messages to your users, including alerts, education, and purchase recommendations.

Analytics Portal

Actionable insights to power your business, engage your customers, and inform product innovations.

Use Cases

Powering A Continuous Connection With Your Customers

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Educate Your Customers From Day One

Your customers start receiving personalized product messages the moment they unbox their new products. With our Quick-Start Guides, you can educate customers on how to set up and care for their products from day one. Talk about an excellent first impression!

Ongoing Product Care Recommendations

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Based on product usage, you can send recommendations on how to care for the products they love throughout its lifecycle. This helps to prevent breaks, cracks, and more, and ensures your customers are getting the most out of the products you sell. You can now say so long to one-time product users!

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Integrations

Integrate with the other customer relationship products you love.

Blustream completes the customer engagement ecosystem with a revolutionary Product Experience Platform.

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