Insights on After-Sale Product Engagement

Product usage data is the key to unlocking revenue & retention for brands selling physical products – from customer satisfaction to cross-sell and upsell.

Early Access to New Platform Allows Companies Selling Physical Products to Leverage Product Usage Data

Here are the top 15 terms every marketing and customer experience (CX) pro should know before building out an after-sale product engagement strategy.

Blustream enables marketers to leverage first-party data throughout the product lifecycle by collecting data from the product itself.

The secret sauce to creating engaging, long-term relationships with customers lies in the three ‘Rs’ -- retention, revenue, and referrals.

Through after-sale product engagement, businesses can use purchased products to strengthen their customer relationships.