Insights on After-Sale Product Engagement

The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.

Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.

In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.

Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.

Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.

Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer experience.