Insights on After-Sale Product Engagement

Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.

In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.

Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.

Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.

Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer experience.

Once a customer reaches the end of the sales journey, nurturing the after-sale customer experience is the key to maintaining long-term customer relationships.