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Insights on After-Sale Product Engagement
Use Your Products to Stay Connected to Your Customers
The product is what fuels the customer experience following the sale, and just like the customer lifecycle, products also have a post-sale lifecycle.
Product Touchpoints: How to Connect With Customers at the Right Time
Brands can create post-sale product touchpoints using content at their fingertips to drive engagement between the consumer and their product.
Product Personalization: The Next Wave of Marketing in 2021
In 2021, IoT capabilities will enhance the connection between the brand and the buyer, creating a new surge of innovation for physical goods.
Tom Folliard and Kyle York Join the Blustream Board of Directors
Folliard and York to Add Business, SaaS and Startup Expertise to Blustream Board.
Redefining CX: Using Product Data to Build Relationships
Retailers can now leverage data from purchased products to strengthen relationships and deliver better customer experiences.
Why Aren’t Products Telling Us What They Need?
Physical goods have the opportunity to transcend traditional boundaries, as smart-connected products are ushering in a new era of improved customer experience.
15 Terms Every Marketing & CX Professional Should Know
The Importance of First-Party Data in Marketing
The Three R’s of Creating a Recurring Revenue Model
What Is After-Sale Product Engagement?
Product Experience Platform
After-Sale Customer Engagement
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