Who We Are

Meet Blustream

Our mission is to connect companies to customers through product engagement. And we have a tremendous team at the helm with vast experience building transformative technologies.

Ken Rapp


Ex-Accelrys and VelQuest executive. Life Science top 100 Innovator. Zenie Foundation trustee, WPI Investment Committee and mentor.

Michael Gordon

VP of Software Engineering

Technology leader with deep expertise in cloud, mobile, and edge technologies. Aerospace and software engineer.

Tyler Craig

SVP of Sales

SaaS sales leader with deep product experience. Ex-Minim, Dyn, and Oracle executive. Manchester Community Music School Board Member.

Malinda Gagnon

Fractional CMO

Experienced marketer for Fortune 500 companies. Ex-Googler and WPP executive. CEO of Uprise Partners.

Our Values

Blustream is Powered By


Our people make us Blustream! Everyone has a unique perspective and we want to hear it, value it, and have fun doing it.


Let’s be clear! It’s important to share openly about all aspects of Blustream so we can be empowered and truly collaborate.

Social Responsibility

We care for our world and all the people in it! Professionally and interpersonally, our actions should benefit the whole of society.


Take that leap! Calculated risks and active learning are encouraged when the path is just and right.

Servant Leadership

Leaders empower others to be their best! A leaders’ role is to lift up each person’s voice, help knock down their barriers, and provide growth opportunities.


Work hard, Family harder! A healthy work-life balance keeps us moving.


Let us hear your voice! Active listening, empathy, and respectful dialogue unlocks opportunity through collaboration. Oh, and yes, singing is encouraged.

Customer Success

We win when our customer wins! Blustream prides itself on delivering an exceptional product experience platform to our customers.

Built with passion

Our Origin Story

Blustream was founded by Bob Bean when he had a product problem without a solution. Over time, his beloved Taylor guitar developed a crack, and he was beside himself for not taking better care of it. It wasn't because he didn't try – he didn't know he had a problem until it was too late. Bob reached out to Bob Taylor, the President of Taylor Guitars, to figure out a solution – and Blustream was born.

Today, our mission is to connect companies with their customers through product engagement – so guitar and other product owners never again need to worry about a broken or cracked product.

Let's get started