Blustream connects physical goods companies with customers through a SaaS-based Product Experience Platform.
Real-world-data is monitored to trigger customer engagement actions in the customer-product relationship, including product alerts, education, and purchase recommendations at exactly the right time.
Product Journey Manager
Setup and activate Product Journey templates that power your product-to-customer engagement experience.
Real-World-Data Connectors
Connect to any data source for product usage, environment, time, and/or IoT sensor information.
Mobile App Ready
Use our SDK to power your mobile app, or we can create a white-labeled app for you.
Analytics Portal
Actionable insights to power your business, engage your customer, and inform innovation.
These companies are transforming their after-sale customer engagement by delivering the best product experience.
“I’ve been making guitars for over forty years, and there’s one avoidable thing seen over that time, and that’s damage; damage caused by temperature, humidity, and impact. By integrating Blustream’s technology directly onto our smart battery box, we've taken a huge step in making it as easy as possible for Taylor owners to enjoy and maintain their instruments. Combined with the Taylor Guitars App, owners immediately know when their guitar is experiencing distress and how to remedy it through a robust selection of video care tutorials.”
“Working with the Blustream team has been a great experience for us. It is our first foray into the smart technology world and working with them on the app, TKL in-app branding, and analytics has been great."
“By partnering with Blustream on the Humiditrak product, we’ve made it easy for musicians to avoid the hazardous conditions that can lead to diminished playability repairs, and lost value to their instruments. I believe strongly that every musician should have one of these in each of their instrument cases.”
Blustream completes the customer engagement ecosystem with a revolutionary Product Experience Platform.
Our platform connects brands directly with customers to offer tips, alerts, product care recommendations, and purchase choices when it matters most – when customers are enjoying their products and as a result of product usage and performance.
We’re bridging the gap between product care and customer experience.
